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If you are not completely satisfied with your purchase please fill out the return form (enclosed to your order) and send your item(s) back within 21 days of receipt to the following address:

OG Logistik GmbH
- BSTN RETOURE -
Kühler Weg 1
82065 Baierbrunn (Germany)

E-Mail: [email protected]

Please note that returned items will only be accepted unworn in its original condition. The shoebox is also part of the purchased item, so please always double box your returns. All goods will be inspected on return and a full refund can only be paid, if handled correctly.

Underwear and Grooming products are excluded from exchange and return for hygienic reasons.

Please keep in mind that we do not pay the shipping costs for international returns!

National customers can create their return label (only within Germany)

HERE

The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. Delivery time may vary depending on the shipping service.

In case that you chose payment in advance, please add your account information on the return form.

Please notice that the processing time for refunds can take up to 5 working days.