Click on the account icon in the top right and select Create account. Enter your email address and a password and confirm your registration by email. An account is required to take part in raffles and in the loyalty programme.
Yes, you can easily order from BSTN as a guest. However, your own customer account offers you many advantages: You can conveniently track your orders, take part in our loyalty programme and join raffles exclusively. Registration is completely free and takes just a few seconds.
On the login page click on “Forgot password” and enter your email address. You will then receive a link by email to reset your password. Also check your spam folder if the email does not arrive.
First check whether you are using the correct email address and password. Try to reset your password. If the problem persists, clear your browser cache or try a different browser. If problems continue, contact our customer service.
You can adjust your personal details and email address at any time in your customer account under Account details.
Please note: Changes do not apply to orders you have already placed.
Don't want to miss any more drops? Completely understandable! Just scroll all the way down to the footer on our site.
- • Newsletter: Enter your email address and click “Sign up now”. As soon as you have confirmed your registration, you will receive a 5% discount code by email.
- • WhatsApp: After signing up for the newsletter you can also register for our WhatsApp service – that increases your welcome discount to 10%!
With WhatsApp the hottest news and exclusive information land directly on your smartphone – it does not get any faster than that.
At the very bottom of every one of our newsletter emails you will find a handy unsubscribe link that you can simply click. Alternatively you can unsubscribe directly via this link or send your unsubscribe request to newsletter@bstn.com.
In your customer account under Account details you can delete your customer account yourself. Alternatively, send us an email to privacy@bstn.com. We will delete your data securely in accordance with the current data protection guidelines.
Please note: This action is irreversible. You will lose your loyalty points and your order history and can no longer take part in raffles.