The BSTN App is available completely free of charge for iOS and Android. You will find it directly in the Apple App Store or in the Google Play Store.
Yes! You can log in to the BSTN App as usual with your existing email address and your password. Your details, your order history and your wishlist are synchronized automatically between the online shop and the app.
Yes, certain limited sneaker drops, restocks and special raffles take place exclusively in the BSTN App. In addition, selected products are available in the app earlier than in the online shop and some sales run there exclusively. Download the app to your smartphone and activate push notifications so that you do not miss anything.
Go to the settings on your smartphone and allow the BSTN App to send notifications. In the app itself you can also use your “Notification settings” to control which activities (e.g. releases or sales) you would like to be informed about in good time.
With extremely popular releases, thousands of users often access the app at the same time, which can lead to brief delays. In this case, close the app completely in the background once and open it again. Also check the App Store regularly to see whether you have the latest version of the app installed.
If the problem persists, please get in touch via the contact form using the contact reason “General question”.
Yes, that is possible at any time: In the BSTN App go to your profile under “Your details” and select “Delete account” there. We will delete your data securely in accordance with the current data protection guidelines.
Please note: This step is final. Your order history and your loyalty points will be deleted and you can no longer take part in raffles.