Our customer service works Monday to Friday. The best way to reach us is via the contact form on our website. We will reply as quickly as possible – usually within 48 hours on working days.

Please note: We do not offer customer service via WhatsApp or social media. If you write to us via the contact form, your request goes straight to our team and we can help you fastest.

Unfortunately not at the moment. However, you can send us a request at any time via our contact form.

Unfortunately not at the moment. Our WhatsApp channel is purely an information service and our social media channels are there for inspiration and news. For all requests, the best way to reach us is via our contact form.

You can only reach us via Instagram to a limited extent. We do receive direct messages there, but we forward them to our team for service enquiries. It is therefore best to get in touch with us directly via our contact form – that way your request reaches customer service without detours and we can help you quickly and easily.